FAQ
Everything you might want to know before, during and after your care — and if your question isn't here, just ask. We'd rather you ask ten questions than sit on one.
No. Chiropractors are primary healthcare practitioners in Australia, so you can book directly with us — no referral needed.
The fastest way is through our online booking page, where you can request a time that suits you. You're also welcome to call us — we're happy to answer questions and book you in over the phone.
If you're unsure, call us and describe what's going on — we'll tell you honestly whether we're the right fit. If we're not, we'll point you toward the practitioner who is. Your first appointment also begins with a thorough assessment before any treatment is recommended. You can also browse the conditions we commonly help with.
Allow around 45 minutes for your initial consultation and assessment. Follow-up visits are typically shorter. For a full step-by-step walkthrough, see your first visit.
Your first visit includes a detailed consultation about your history and symptoms, followed by a thorough physical assessment. If treatment is appropriate on the day, we'll discuss it with you first. You'll leave with a clear understanding of what we found and a recommended plan.
Comfortable clothing you can move in — activewear or loose casual clothes are ideal. You won't need to change into a gown for a standard appointment.
Chiropractic care is a non-invasive approach to musculoskeletal health. Our chiropractors use gentle techniques tailored to your needs and comfort level, screen for anything that would change our approach during your assessment, and always discuss your care with you before proceeding.
That sound is called cavitation — a rapid pressure change of gas bubbles in the fluid of your joints, similar to cracking your knuckles. It's normal and not a sign of anything breaking or grinding. If you'd prefer to avoid it altogether, we have low-force techniques that don't involve it.
Treatment shouldn't be painful. Some techniques involve firm pressure, and it's common to feel mild, short-lived soreness afterwards — similar to after exercise. We adapt our techniques to your comfort level, and you can ask us to adjust our approach at any time.
Usually not. Most conditions can be assessed thoroughly in the clinic. If your history or examination suggests imaging would genuinely change your care, we'll refer you — X-rays aren't a routine step.
It depends on your condition, how long you've had it, and how your body responds. After your assessment we'll give you a clear, honest recommendation, and we review your progress regularly rather than locking you into open-ended plans.
If your extras cover includes chiropractic, yes. We have HICAPS available for on-the-spot claims — bring your health fund card and you'll only pay the gap.
In some circumstances. Patients with an eligible Chronic Disease Management (CDM) plan from their GP may receive a Medicare rebate for a limited number of allied health visits per year. Speak to your GP about whether you qualify.
[Fees placeholder — e.g. Initial consultation: $XX · Standard visit: $XX. Many clinics list fees openly and it builds trust; alternatively: "Please call us for our current fees."]
We use gentle, modified techniques and positioning appropriate to your stage of pregnancy, always as a complement to your midwife or obstetric care. Let us know when booking and we'll tailor your care accordingly. Read more about pregnancy-related care.
We see patients of all ages, with techniques modified appropriately for each stage of life. Care for children is always gentle, age-appropriate, and provided with a parent or guardian present.
Still wondering?
No question is too small — if it matters to you, it matters to us. Send us a message or give us a call and we'll get you a straight answer.
Ready when you are
Book your initial consultation and assessment — and leave with a clear understanding of what we found and what we recommend.
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